Independent Ombudsman Helpline +TandonHildebrand


How it works:
Our Independent Ombudsman Helpline is an independent and impartial resource that enables your business to manage risk and ensure compliance. It facilitates the resolution of informal workplace issues affecting your people by providing sound and reliable employment, HR and employee relations guidance, and is an alternative to HR or an independent third party having to resolve a matter.

What we offer:
A TandonHildebrand Independent Ombudsman Helpline can be tailored to the needs of your business and its people, offering your staff expert guidance and support that promotes the company’s values and ensures fairness. This helpline can offer international employers a globally aligned risk management approach. Our Independent Ombudsman resource offers on hand confidential guidance and support to your staff from experienced employment lawyers, and ultimately resolves issues more efficiently and effectively, saving your business money and time.

Why should you choose TandonHildebrand?
Giving your people access to a user friendly TandonHildebrand Independent Ombudsman Helpline ensures that informal work-related matters can be addressed impartially and independently. Having such an independent resource through which your staff can tackle work-related issues provides benefits to the business including:

  • Timely and cost effective resolutions
  • Giving your staff access to neutral and impartial guidance from expert employment lawyers
  • Access for local and internationally-based staff
  • Empowering staff to address and resolve workplace issues, and improving morale and employee relations
  • Promotion of company values and the implementation of fair internal processes for all
  • Mitigating the risk of employment-related claims against the company
  • Enabling upwards and “360” feedback from staff on senior management and the business
  • Promoting accountability and learning within the business

Business rationale and cost analysis example:

TandonHildebrand Independent Ombudsman helpline

£500-£1,000 plus VAT per month

Total per annum: £6,000-£12,000 plus VAT


Risk of grievances and claims if matters are not informally resolved

HR time

Management time

Risk of claims: constructive unfair dismissal – one year’s salary (subject to a cap), unlawful discrimination – uncapped compensation

Value of risk per annum – uncapped


To discuss how an Independent Ombudsman Helpline would work for your company, please contact: 

Tania Tandon on tania@tandonhildebrand.com, or call +44(0) 7731 489 863
Carly Barrett on carly@tandonhildebrand.com or on +44(0)7799 460 220 

Wellbeing + TandonHildebrand